Returns & Exchanges

At Aurélien, we strive for complete satisfaction with every purchase; however, if you are not entirely pleased with your selection, you may return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unworn items in their original packaging, ensuring all designer tags and protective seals remain intact.

• 3.
  Attach the Label

  Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

• 4.
  Ship and Track

  Drop off your package at the nearest authorized carrier location and keep your receipt to track the progress of your refund or exchange.